PG Mutual's

Corporate Social Responsibility Pathway

At PG Mutual, we have been protecting our members for over 90 years and have a long tradition of being a socially responsible company. It is at the heart of what we do, and we’re continuously striving to implement and improve our Corporate Social Responsibility (CSR) practices and incorporate these initiatives and activities into our daily operations in a responsible and sustainable way to drive the future of our organisation.

Alongside this, we are fully committed to supporting our local and national communities, our staff, as well as protecting our environment whenever we can.

We are proud of our CSR achievements so far, now see the targets we have set for 2022.

CSR Achievements 2021 (PDF) CSR Targets 2022 (PDF)

Supporting our Members Supporting our Staff Supporting our Environment Supporting our Community

Supporting our community

PG Mutual Charity Awards 2022

In March we launched our second annual charity awards and asked our members and the wider public to vote on charities that continue to help tackle food poverty, support young people, or lend a hand to families in need.

You voted in your droves on the charities whose inspiring work has captured your imagination and we can now announce that The Trussell Trust, Ruth Strauss Foundation, Pharmacist Support and Vetlife will each receive £1000 to help support their invaluable charity work.

A new shortlist of charities whose causes particularly resonate with us will be compiled for inclusion in next year’s Annual Charity Awards and we will announce this later in the year.

Thank you for helping us support these tremendous charities.

Click here to see what the Charities had to say…

We have continued to support our local charity, Junior PHAB Club, which provides activities for children and young people aged 5 onwards in the St Albans area with various disabilities and even though 2021 was their quietest year ever, they are already making plans to increase their activities throughout 2022.

Even though the PHAB New Year Party was sadly cancelled, the children didn’t miss out on receiving their presents and their theatre trips went ahead to Chickenshed, an inclusive theatre company whose main aim is to bring young people from all social and economic backgrounds, cultures, and abilities together. They all had a fantastic time, and we are delighted to hear that one of the PHAB children has been offered a place at the Chickenshed theatre next year.
Click here to see all the great things the PHAB children are doing this year.

Supporting our Environment

At PG Mutual we are still moving towards one day being a carbon neutral company. To help achieve this, we regularly review our energy supplier to ensure they have a strict renewable energy policy. We also now use both sustainably sourced and 100% recycled paper for all our postal communications.

In the last four years, our Head Office lighting has become 85% more efficient as we now use LED lighting in all our offices.

We are always looking at ways we can reduce our environmental impact by increasing our initiatives and use recycled materials purchased from responsible companies wherever possible.

When our staff started working from home in March 2020, we set about tracking the carbon we were saving as an organisation by scrapping the daily commute to work. To date, we have saved over 116 tonnes of CO2! Our new hybrid working policy will still enable us to keep saving carbon throughout 2022.

Do something small for the planet. Go ‘paperless’.

We are pleased to say that our postal communications use both sustainably sourced and 100% recycled paper. But we want to do better. Our newly updated Member Area now gives our policyholders the option to make a small difference to the environment by requesting less postal communication and receiving and sharing important information electronically.

Visit the Member Area for details of how to update your communication preferences.

‘Plant a tree’ Scheme

Throughout 2021 we ran our ‘Plant a Tree’ scheme and continued to donate to the Woodland Trust for each new qualifying member. The woods in their care are a valuable carbon store, removing CO2 from the air as part of the carbon cycle and helping to mitigate the effects of climate change.

So far, our total donation of £2,370 in 2021 is equal to 94 tonnes of captured and stored carbon and continues to help create, protect, and restore UK Woodland. We want to keep minimising our carbon emissions and will continue to support the Woodland Trust’s tree-planting scheme to offset our carbon footprint in 2022.

PG Mutual has joined in The Queen's Green Canopy project

As part of our ‘Plant a Tree’ scheme for new members joining between January – March 2022, and to celebrate Her Majesty's Jubilee, we have donated £550 to the Queen’s Green Canopy which will go towards purchasing trees in cities and schools.

The Queen’s Green Canopy is raising money to ensure that trees are planted in deprived urban areas and schools. This will help improve the quality of life in our communities by giving access to green spaces and all the benefits these bring.

We have saved over 116 tonnes of CO2 since March 2020 when staff started working from home.
As part of our CO2 off-set programme we have donated £2,370 to the Woodland Trust ‘Plant a tree’ scheme in 2021.

Six quick wins to reduce your carbon footprint at home and save money too! Download PDF

Support for us all

We are always looking at ways to further support our members with additional member benefits as part of their membership, as well as investing in our staff so they can achieve their full potential.

Supporting our Members

  • As a mutual, we appreciate that it is not only important to protect your income but also to help support our members’ lifestyle and wellbeing in a truly holistic way.

    That’s why we offer additional supports at no extra cost to our members by providing access to services such as free health assessment, a GP24 service and Member Wellbeing Counselling services.

    Read more here.

Supporting our Staff

  • We know how important our employees are, so we actively encourage our employees to engage and take accountability in their roles. That’s why we offer competitive rewards, training and health & wellbeing support and advice to all our employees.

    We value our staff feedback which has resulted in our continued high level of service to our members.

    Read more here.